Returns

Last Updated: Mar 03 2021

Return Policy

Quality, care, and customer satisfaction are at the core of the GOLF MARSHAL playbook. If you are not completely satisfied with your order, please reach out so we can remedy that as quickly and smoothly as possible.

  • We provide full refunds up to 60 days after the original purchase date. Refunds are credited to the card used in the original transaction.
  • While we do supply free return shipping, we cannot refund original shipping charges unless a defective product was received or a shipping error occurred. 
  • For orders lost or stolen in transit, please contact us to arrange re­delivery.

 

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

 

Returns

Once an item of merchandise is delivered to you, you can return that item within 60 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases][include any that are applicable].  These items are not eligible for return, refund or exchange.

 

Shipping

To initiate a return, please email us at info@golfmarshal.com.  We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 705B SE Melody Ln. #322, Lees Summit, MO, 64063.

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.

 

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

 

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.